OTTAWA — Canada Post has taken significant steps to address its financial struggles by submitting a comprehensive plan to the federal government aimed at transforming its business model into a sustainable postal service.
On September 26, 2025, Procurement Minister Joël Lightbound announced a series of changes regarding Canada Post's mandate, granting the Crown corporation 45 days to propose a strategy that would help stabilize its operations. These changes are designed to enhance the efficiency of the postal service and include measures such as revising mail delivery standards, broadening the availability of community mailboxes, and lifting the moratorium on the closure of rural post offices.
In a recent update, Canada Post confirmed that it submitted the requested plan to Minister Lightbound on Friday. However, the details of the proposal will only be made public once it receives approval from Ottawa. CEO Doug Ettinger expressed that this strategic plan aims to modernize Canada Post while ensuring the protection of essential services that Canadians depend upon.
Amid these efforts to revitalize its business model, Canada Post is also navigating a complex situation involving collective bargaining with its largest union, which has been engaged in a rotating strike. This ongoing labor dispute comes at a particularly critical time as the company approaches the busy holiday season, a period during which postal services are in high demand.
The challenges facing Canada Post highlight the necessity for transformation within the organization to adapt to the evolving postal landscape. The proposed changes, if implemented effectively, could play a pivotal role in ensuring the long-term viability of the postal service in Canada.
This report underscores the urgency of the situation as Canada Post strives to balance modernization efforts with the preservation of its core services for Canadians. As the plan awaits government approval, the outcome will greatly influence the operational future of Canada Post and its ability to serve the community effectively during a crucial period.
