The Nova Scotia RCMP Commercial Crime Section (CCS) is actively investigating multiple fraud reports concerning the sale of HVAC (Heating, Ventilation, and Air Conditioning) systems. This issue is not new, as previous complaints of similar fraudulent activities have also surfaced in the past.

According to the RCMP, scammers are taking advantage of legitimate HVAC companies that advertise efficiency rebates to deceive potential victims into signing up for loans online. Once victims submit their personal information through a social media link or website, that information is directed to the fraudsters, who then exploit it.

Compounding the problem, many of the fraudsters employ individuals who believe they are working for legitimate HVAC companies. These employees are responsible for following up with potential victims and using various sales tactics to persuade them into entering into contracts that can exceed $30,000.

Cpl. Andy Bezanson, a CCS investigator, noted in a press release that if a loan agreement is signed, the victim's funds are immediately transferred to the scammers' bank account. Subsequently, the fraudulent HVAC representatives sever all communication, leaving the victim responsible for repaying the substantial loan for a system they have never received.

The RCMP is urging anyone considering the purchase of an HVAC system to conduct thorough research and due diligence. This is not the first instance of police investigating fraud targeting individuals looking to acquire heating and cooling systems.

In late July, Halifax Regional Police (HRP) initiated an investigation into two men impersonating representatives from HVAC companies. These individuals were reportedly advertising energy efficiency rebates on social media before arranging home appointments to engage prospective victims.

During these visits, the faux representatives requested access to several personal documents, such as a Notice of Assessment, property tax bill, driver's license, and power bill, as stated in an HRP release. This personal information was then misused to apply for loans intended to cover installation costs, with the loan money being siphoned directly to the fraudsters. Victims were enticed with the promise of a rebate that ultimately never materialized, leaving them stuck with the loan for services that were never rendered.

Cpl. Bezanson emphasized that potential clients should never feel pressured to hire a contractor or enter into a financial agreement, noting that such pressure is a clear warning sign. He advised individuals to refrain from disclosing any personal information until they have verified that the company in question has a solid reputation and is accredited by the Better Business Bureau.

The Canadian Environmental Law Association highlighted that scams involving HVAC systems are increasingly prevalent as fraudsters exploit government rebate programs. These scams frequently target seniors, who may be more susceptible to such schemes.

Bethanie Pascutto, a Litigation Lawyer with the Advocacy Centre for the Elderly (ACE), reported that since 2020, they have received thousands of calls from victims of scams conducted by salespeople from certain HVAC and home improvement companies. These fraudsters often prey on low-income seniors, leveraging the allure of government rebates to perpetuate their scams.

Representatives from CHIP Reverse Mortgage noted that a common indication of a scam is when a home improvement company offers a "free inspection" of home equipment. They often inform homeowners that certain systems require immediate replacement, applying pressure to finalize the deal on the spot.

To safeguard against scams, authorities recommend homeowners thoroughly vet anyone entering their premises and ensure that the company holds a favorable rating with the Better Business Bureau. The investigation remains ongoing, with support from the HRP Integrated Fraud group.

Individuals with additional information pertaining to these fraudulent activities are encouraged to contact local law enforcement or provide anonymous tips to Crime Stoppers.