VANCOUVER – Telus Corp.'s global IT and customer services division has reported an investigation into a breach of its systems. The company disclosed that the cyberattack involved unauthorized access to a "limited number" of Telus Digital's systems, prompting immediate measures to prevent any potential further intrusion.

Richard Gilhooley, a spokesman for Telus, confirmed that the operations of Telus Digital continue to function normally and emphasized that there is no evidence indicating disruption to customer connectivity or services. He reassured customers that the company would inform any individuals who might have been affected as the investigation moves forward.

To support the ongoing investigation, Telus has enlisted the help of cyber forensics experts and is collaborating with law enforcement authorities. This proactive approach indicates the company's commitment to securing its systems and protecting customer information following the breach.

This incident comes after a significant strategic move in September 2025, when Telus announced the acquisition of Telus Digital shares that it did not already own for a total of US$539 million. This decision marked a reversal of a 2021 plan to spin off the digital services segment, highlighting Telus's focus on strengthening its digital capabilities.

The company’s rapid response to this cybersecurity threat underscores the growing importance of data protection in today's technology-driven environment. With cyberattacks on the rise globally, organizations like Telus are prioritizing cybersecurity measures to safeguard their systems and maintain customer trust.

As the investigation continues, individuals and businesses are advised to stay informed through official communications from Telus regarding any developments or necessary actions they may need to take in light of the cyberattack.

This report was initially published on March 13, 2026, and is part of ongoing coverage of cybersecurity issues affecting major corporations.